Grøntkontor.dk is owned by Green Office
Payment
We receive payment with VISA-Dankort, VISA, VISA Electron and Mastercard. Payment will only be charged to your account when the item is shipped.
All amounts are in DKK. Danish kroner.
drukbestilling.dk uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that you cannot read your information.
Delivery
We supply all stock items within 1-2 days on all days incl. Saturday and Sunday, with orders made before 6 pm 15.00.
Out-of-stock and non-stocked items are shipped within the deadline specified on the product page.
The goods are delivered with GLS. Orders to private addresses will normally be delivered to parcel shop.
Items are only handed out against receipt. If the customer requests delivery without a receipt, this is done at the customer’s own risk.
warranty
A 2 year warranty is given according to the Buying Act. Our warranty applies to errors in material and / or fabrication.
The complaint does not apply to faults or damage caused by wear or incorrect operation of the product.
Green Office will cover return costs to a reasonable extent.
Upon return
Please send complaints and inquiries to info@grontkontor.groentliv.dk
Return address:
Allpack
Att. Gront Kontor
Bransagervej 10
9490 Pandrup
No return packages sent per. COD.
Reimbursement
If a refund has been agreed upon, please send your bank details so that we can transfer the agreed amount.
Cancellation
14 days full return policy is given on goods purchased in our webshop. This does not apply to printed matter and goods ordered with imprint.
The period is calculated from the day you receive the order.
Return costs are borne by the buyer.
Cancellation must be notified to us no later than 14 after the purchase and from the cancellation you must within 14 days after returning the shipment.
The notification must be given per mail at klage@grontkontor.groentliv.dk. In the announcement you must make clear to us that you wish to exercise your right of withdrawal.
The item’s condition when you return it
The item must be returned unused and in the same condition as you received it. Please enclose a copy of the receipt. If the item shows signs of being used so that the quality is degraded, the possibility of returning is lost. The same applies to the packaging of the product.
We look forward to receiving your order.
The best greetings
Jens Kristensen
trykbestilling.dk
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